![]() Each service may have its dedicated customer support options to address specific issues. Uber offers various services beyond standard rides, including Uber Eats and more. Service-Specific Options for Other Uber Services ![]() However, Twitter is definitely the preferred route if you want a timely response. The Facebook profile also notes that the team usually responds to messages within a few hours. The more visibility you have, the better, as Uber likes to show the public that it provides excellent support. If you them in a public tweet, advocacy accounts may like or retweet your tweet, gaining you more visibility. However, make sure to reach out to the Uber Support Twitter account, not the main account. You have two main options here: You can them in a tweet (basically, write a tweet and start it with or send them a DM.
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